Mueble y Arte de Tonalá

Shipping Policy

Shipping Zones

We ship throughout Mexico and the United States. We have a warehouse in Lafayette, Louisiana to facilitate deliveries in the US.

Delivery Times

  • Guadalajara Metropolitan Area: 3-5 business days
  • Mexico: 5-15 business days
  • United States: 10-20 business days

Times may vary depending on product availability and delivery zone. For custom-made furniture, production times are added to shipping.

Shipping Costs

Shipping cost is calculated based on the volume, weight and destination of your order. We will provide a detailed quote including shipping when confirming your order.

Packaging and Protection

All our products are carefully packed with protective materials to ensure they arrive in perfect condition. We use:

  • Reinforced cardboard
  • Bubble wrap
  • Corner protectors
  • Security strapping

Order Reception

When receiving your order, we recommend:

  • Check the packaging condition before signing for receipt
  • Verify that all products are complete
  • Report any damage within the first 24 hours

Contact

For any shipping questions, contact us:

Email: [email protected]
WhatsApp: +52 220 164 4109

Carmen

CARMEN RUIZ

Asesora de Muebles